PRIVACY POLICY
Effective Date: August 3, 2026
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Last Updated: August 3, 2026
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At Pineneedle Venue ("we," "us," or "our"), accessible from https://pineneedlevenue.com/, protecting the privacy of our visitors and clients is one of our main priorities. This Privacy Policy outlines the types of information we collect, how it is used, how it is stored through our website platform (Wix Studio), and your rights regarding your personal data.
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1. Information We Collect
We collect information directly from you when you interact with our website, request a tour, fill out a contact form, or communicate with us regarding venue bookings.
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A. Personal Information You Provide Voluntarily
When you submit an inquiry or contact us through our website, we may ask for personal details, including:
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Full name
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Email address
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Phone number
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Event type (e.g., Wedding, Corporate Event, Private Party)
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Estimated event date and guest count
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Any additional notes or details you provide in form submissions
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B. Automatically Collected Information
When you visit our website, certain technical information is automatically collected through our hosting platform, Wix Studio, and standard tracking tools:
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Device & Browser Details: IP address, browser type, operating system, device type, and language preferences.
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Usage Data: Pages viewed, time spent on pages, click paths, referring URLs, and date/time stamps.
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2. How We Use Your Information
We use the information we collect for the following business purposes:
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Communication & Inquiries: Responding to your questions, scheduling venue tours, and discussing event availability and packages.
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Booking & Coordination: Planning and managing your event, coordinating details, and issuing invoices or agreements.
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Website Optimization: Analyzing site traffic, improving website performance, and optimizing the user experience on our Wix Studio site.
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Customer Support: Fulfilling customer service requests and follow-ups.
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Legal & Security Compliance: Protecting against fraudulent transactions, unauthorized access, and maintaining legal compliance.
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3. How Your Data Is Stored & Processed
Our website is hosted on the Wix Studio platform provided by Wix.com Ltd.
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Data Storage: Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. Wix stores your data on secure servers behind a firewall.
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Data Transmission: All direct payment gateways and form interactions offered by Wix.com and used by our site adhere to PCI-DSS standards managed by the PCI Security Standards Council (a joint effort of brands like Visa, MasterCard, American Express, and Discover). PCI-DSS requirements help ensure the secure handling of sensitive payment information.
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4. Cookies and Tracking Technologies
Our website utilizes cookies and similar tracking technologies to ensure optimal performance, security, and analytics.
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A. Types of Cookies Used
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Essential Cookies: Necessary for basic site navigation, security, system administration, and page accessibility (provided by Wix Studio).
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Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics or Wix Analytics) so we can improve user navigation and page content.
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B. Managing Cookies
You can choose to disable or selectively turn off cookies in your web browser settings. However, disabling essential cookies may affect how you are able to interact with our site.
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5. Third-Party Services & Links
We may share limited information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your events (e.g., analytics services, digital marketing tools, or online booking software). These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our website may also contain links to external third-party sites (such as Facebook, Instagram, or vendor websites). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any site you visit.
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6. Your Data Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
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Access & Request: Request a copy of the personal information we hold about you.
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Correction: Request that we update or correct any inaccurate personal data.
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Deletion: Request that we erase your personal data from our contact database, subject to valid legal or accounting requirements.
To exercise any of these rights, please contact us using the details below.
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7. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon posting the revised policy on this page. We encourage you to review this page periodically for updates.
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8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
